Terms and Conditions
Last updated: 17 March 2026

Company Information
Company Name: Harley M Plumbing and Heating
Contact Name: Harley Mee
Email: harleymplumbingandheating@gmail.com
Phone: 07546149489
Website: www.harleymplumbingandheating.co.uk

1. Introduction
   These Terms and Conditions govern your use of this website and the services provided by Harley M Plumbing and Heating. By accessing this website or engaging our services, you agree to be bound by these Terms.

2. Services
   Harley M Plumbing and Heating provides plumbing and heating services including, but not limited to, bathroom fitting, plumbing works, radiator installation, showers, and heating services.

All services are offered to customers located primarily in Coventry and Birmingham and surrounding areas.

We aim to respond to enquiries within 24 hours; however, response times are not guaranteed.

3. Quotations and Pricing
   All quotations are provided based on the information available at the time.

Quotes may be subject to change if additional work is required or unforeseen issues arise.

Prices will be confirmed prior to commencement of work.

4. Booking and Cancellations
   Appointments must be agreed in advance.

If you need to cancel or reschedule, reasonable notice should be provided.

We reserve the right to charge for missed appointments or late cancellations where applicable.

5. Customer Obligations
   Customers must ensure:

• Safe and reasonable access to the property

• Accurate information is provided regarding the work required

• The working area is clear and accessible

Failure to meet these obligations may result in delays or additional charges.

6. Workmanship and Warranty
   We aim to provide a high standard of workmanship.

Any issues with completed work must be reported within a reasonable timeframe.

Warranty terms, where applicable, will be provided at the time of service.

7. Liability
   Harley M Plumbing and Heating will not be liable for:

• Indirect or consequential losses

• Pre-existing issues not identified prior to work

• Delays caused by factors outside our control

Our total liability shall not exceed the value of the service provided.

8. Website Use
   You agree to use this website lawfully and not for any fraudulent or harmful purpose.

We reserve the right to suspend or restrict access if misuse is detected.

9. Intellectual Property
   All content on this website, including text, images, and branding, is the property of Harley M Plumbing and Heating unless otherwise stated.

You may not reproduce or distribute any content without prior written consent.

10. Complaints
    If you are dissatisfied with any aspect of our service, please contact us using the details provided above.

We will aim to resolve complaints promptly and fairly.

11. Governing Law
    These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.